Accelerate Digital For Future-Ready Governance
Uncover the building blocks of change to become more anticipatory, citizen-centred, and future-ready government.
93% of Singaporeans use the internet daily & 75% use it on their smartphone via an app.
Furthermore, in this post pandemic era, citizens expect seamless digital interaction as a standard & making your office available on a mobile application is no longer optional.
Enhance Government Office Productivity
Public Services with Citizen Oriented Apps
Leveraging Technology for Impact
Singapore Government agencies partner with us to build custom solutions that move them forward
Buuuk’s team of designers and developers have worked with several marquee brands to create mobile apps that customers love:
Helping the largest union in the nation stay connected
Working closely with NTUC since 2011, we've helped them with their flagship mobile apps — enabling them to evolve rapidly on mobile platforms.
NATIONAL ENVIRONMENT AGENCY
The most comprehensive weather portal for Singapore Govt.
Creating the new version of the myENV app was an intense project from day 1. We knew we had to burn the midnight oil right from the beginning if we were to deliver an app we would be proud of.
Delivering a world-class transport service moving Singapore forward
Played a vital role in the growth and development of Singapore’s iconic multi-modal public transport operator and mass rapid transit system in its initial days.
Enhance Government Productivity With Enterprise-Focused Apps
Digital public services can help realise the vision of government officials & social scientists. Automation & digital infrastructure will lead to:
24/7 Accessibility to Services
Operational efficiency increases and makes it easy for consumers to interact and respond even during a pandemic.
Higher Productivity & Lower Costs
Digital operations lead to 50% less time spent interacting with public administration and 50% lower costs for operations.
Automate Case Handling
60% less case handling through automated processing. This also reduces data error significantly in administrative work.
Reduced Administrative Duty in the Back Office
Enterprise apps allow workers to file their data and reports from the field reducing the additional time spent on back-office work. Using technology like AI + ML offices can spot trends and patterns to automate more tasks.
Enhance Collaboration between Public Agencies
Employees working on the same issue at different branches can use the same enterprise app to assist in “getting the information in real-time on the field” which can be helpful in emergency management and law enforcement
Increase Job Satisfaction amongst Public Servants
Greater ease of work, collaboration, providing precise information and seamless procedure, improves working conditions and increase the working quality of the public servants. A happy public servant will deliver good value to a happy citizen.
We build custom digital solutions for our partners
Across all levels of government, there has been a drive for more efficiency and greater transparency. Create a future-ready governance solution.
Enhance Public Services with Citizen-Oriented Apps
Beyond just fundamental public services, Government expects to connect with its citizen digitally on a daily life basis by focusing on the “Mobile comes first” approach to providing on-the-go services to the citizens
Improve the ease of use for citizens
Solving problems digitally is not enough but meeting the need at a faster speed through a streamlined and secured process is a new bar. Many government apps have improved user experience to provide faster and convenient usability.
Deliver greater citizen care
When governments deliver services based on the needs of the people they serve, they can increase public satisfaction. Innovating a new app requires that the app is worth the use in the daily life of the citizen and not a fatigue app in the crowded list of government’s apps. Tasks like paying taxes, renewing driving licenses, and applying for benefits are often the most tangible interactions citizens have with their government. Services are therefore critical in shaping trust in and perceptions of the public sector.
Use the power of “Big Data”
Capitalize on the use of big data, Artificial Intelligent (AI) and machine learning, which have been applied in a variety of public services from healthcare to education to public information, from fighting diseases to coordinating traffic and parking to digitizing backlogs of government documents. The application of big data enriches the data assets which help create a virtuous cycle to continuously improve digital infrastructure and services.
Tighten the connection among the stakeholders
Having a digital relationship with citizens that is anchored in a deeper understanding of their needs and aspirations will provide ready access to data and information to better measure the effectiveness of policies and interventions. As result, public offices can better design solutions to key challenges, coordinate across different agencies and respond as “One Government” to solve complex problems, more effectively and with less resources.
Accessing Online Services should be as easy as Online Ordering
In Singapore, 63% of all consumer goods are purchased online via mobile phones.
Ease of access & advanced connectivity has led to this evolution. A singular platform with seamless integration can make accessing public services as easy as online shopping.
Apps for Mobile Services
AI + ML Capabilities
Internet of Things