Customer Engagement Applications
Enhanced engagement and higher conversions for your brand, with mobile apps that your customers love to use
With over 5 billion smartphone users, making your brand available on a mobile application is non-negotiable.
Customers expect a seamless digital interaction channel as a default standard, more so in the post-pandemic era. And that’s what makes it the perfect time for brands to engage customers over well-designed mobile apps.
At Buuuk, we work with brands to create mobile applications that drive:
with your brand because you are accessible anytime, anywhere
because browsing, selection, payments - everything is simpler on the app
to your brand as you start offering custom solutions based on in-app behaviour
We collaborate with key project stakeholders to set the right foundation for the project
To understand the challenge, set the right goals, and audit the competition
To ensure all teams are on the same page with respect to what we are trying to build and for whom
In-depth research, user interviews, and questioning assumptions to ensure we are truly creating value for the end-user
We explore diverse ideas and solutions to zero in on viable options
Collaborate with your teams to draw insight from the research and discuss possible solutions
Map the customer journey to identify pain points and develop the right user-experience
Build an MVP to test with a pool of end-users and start incorporating feedback
Create a strategic roadmap that details out how we will build out the best ideas, and the timeline for those
Design and develop the app for final roll-out. This involves building the user interface, branding the application, and ensuring all in-app content is in place.
The Buuuk team ensures that your mobile app continues to drive engagement over time. So we put in place weekly performance reports, monthly reviews, and quarterly maeetings to discuss change requests, updates and improvements.
What Successful Customer Engagement Apps Look Like
Buuuk’s team of designers and developers have worked with several marquee brands to create mobile apps that customers love to use:
NATIONAL ENVIRONMENT AGENCY
Upgrading the Weather App Experience without Confusing Long-term Users
An intensive design and development process to create an enhanced user experience on the NEA Weather App.
Digitize and Simplify Product Retail for Distributors
Easy access to product information, order placement, and sales performance data with a one-stop app for Tupperware distributors across China, India, and Japan
Boost Customer Loyalty with an Engaging Digital Application
Delightful app for rewards collection, tracking, and redemption; driving higher digital interactions and in-store purchases across CapitaLand malls
We Deliver To All Client Needs
As part of our custom digital solutions, we work closely with brands to realign their existing service models. The result is a close-knit partnership, focussed on designing the best possible future for our clients’ businesses.