Customer Engagement Applications

Enhanced engagement and higher conversions for your brand, with mobile apps that your customers love to use

With over 5 billion smartphone users, making your brand available on a mobile application is non-negotiable.

Customers expect a seamless digital interaction channel as a default standard, more so in the post-pandemic era. And that’s what makes it the perfect time for brands to engage customers over well-designed mobile apps.

At Buuuk, we work with brands to create mobile applications that drive:

  • Increased Engagement

    Increased Engagement

    with your brand because you are accessible anytime, anywhere

  • Higher Conversions

    Higher Conversions

    because browsing, selection, payments - everything is simpler on the app

  • Improved Loyalty

    Improved Loyalty

    to your brand as you start offering custom solutions based on in-app behaviour

What Successful Customer Engagement Apps Look Like

Buuuk’s team of designers and developers have worked with several marquee brands to create mobile apps that customers love to use:

  • My Env Thumbnail Final
    NATIONAL ENVIRONMENT AGENCY

    Upgrading the Weather App Experience without Confusing Long-term Users

    An intensive design and development process to create an enhanced user experience on the NEA Weather App.

  • Tupperware Thumbnail
    TUPPERWARE

    Digitize and Simplify Product Retail for Distributors

    Easy access to product information, order placement, and sales performance data with a one-stop app for Tupperware distributors across China, India, and Japan

  • Capitastar Thumbnail
    CAPITALAND MALLS

    Boost Customer Loyalty with an Engaging Digital Application

    Delightful app for rewards collection, tracking, and redemption; driving higher digital interactions and in-store purchases across CapitaLand malls

Build the Mobile Experiences Your Business Needs

In-depth research, user-focused design, robust development and regular updates are crucial for successful customer engagement apps. Our processes at Buuuk, developed over years of successful projects, are designed to ensure these very elements.



1

Discovery

We collaborate with key project stakeholders to set the right foundation for the project

  • Team Thinking

    To understand the challenge, set the right goals, and audit the competition

  • Define Personas

    To ensure all teams are on the same page with respect to what we are trying to build and for whom

  • User Research

    In-depth research, user interviews, and questioning assumptions to ensure we are truly creating value for the end-user

00 2

Ideation

We explore diverse ideas and solutions to zero in on viable options

  • Ideate

    Collaborate with your teams to draw insight from the research and discuss possible solutions

  • Storyboard

    Map the customer journey to identify pain points and develop the right user-experience

  • Prototype

    Build an MVP to test with a pool of end-users and start incorporating feedback

00 3

Strategy Mapping

Create a strategic roadmap that details out how we will build out the best ideas, and the timeline for those

00 4

Execution

Design and develop the app for final roll-out. This involves building the user interface, branding the application, and ensuring all in-app content is in place.

00 5

Future Iteration

The Buuuk team ensures that your mobile app continues to drive engagement over time. So we put in place weekly performance reports, monthly reviews, and quarterly maeetings to discuss change requests, updates and improvements.

We Deliver To All Client Needs

As part of our custom digital solutions, we work closely with brands to realign their existing service models. The result is a close-knit partnership, focussed on designing the best possible future for our clients’ businesses.

Build Engaging Mobile Digital Experiences

Every project starts with a chat. Joven leads our client conversations and will be happy to discuss your project. He will also pull in the right people from the team when needed.

Final question, what's your budget? (Typically a design + development project starts around S$70k.)